ORDERS / RETURNS POLICY

Olsen’s Grain will generally accept returns with a proof of purchase (i.e. valid receipt of purchase) for online purchases from our Olsen’s Grain online store. However, you must meet our return policy standards.

Return Window

Olsen’s provides a 30-day return policy on any damaged, moldy, or items that are not satisfactory to yourself or your pet.

Opened Items

Items / products that are opened must have original packaging and be lightly used with the original receipt to be returned.

Opened bags of dog / cat food must be lightly used to be considered for a return. This return is at the sole discretion of the store managers if returned in person.

Return Locations

Items may be returned directly to any store for a refund.

Return Shipping

If an item is returned through shipping, the customer is solely responsible for the return cost of shipping and a refund is at the sole discretion of the store / warehouse managers depending upon the item meeting our return policy standards.

Additional Questions

If you have any questions about returns, please feel free to Contact Us.